Inbound Short Code Lease Transfer
Transferring the lease of your existing short code to Convey’s Short Code Registry account is an option available to Convey customers migrating their short code service to Convey.
In order to transfer a short code lease to Convey:
- Convey will review the existing short code program brief to ensure migration is viable.
- Convey will provide our SCR account number to the customer.
- Through the SCR portal, the existing lease holder will access the code record and click the button which says “Transfer.”
- When prompted, enter the Convey (Message Broadcast) SCR account number we provided.
- Once the transfer is initiated, notify Convey so that we can approve the transfer and complete the process.
Note that this process is for customers who are electing to transfer the lease of an existing short code as part of a short code migration from another provider.
Outbound Short Code Lease Transfer
When Convey leases a short code on your behalf, we will always honor your wish to transfer the short code lease away from Convey to your own account or to that of a different provider.
To transfer a short code lease away from Convey:
- Provide the SCR account number for the destination account.
- Convey will initiate the transfer to that account.
- The receiving account must confirm the transfer.
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