Number Leasing & Porting - Frequently Asked Questions (FAQs)

1. How do I get a number?

Convey is a number sponsor which allows you to lease a number in a matter of minutes.
Dedicated short code numbers require registration with the Common Short Code Association (CSCA) and cross-carrier certification with all wireless carriers. Convey will guide you through the steps regardless of what type of number you need.

2. How long does it take to activate long-code numbers?

It’s instantaneous via Convey product platforms or API.
If you desire special ranges, open a support ticket. We can generally activate these within one-to-three days if they are available.

3. Can Convey provide long codes in all regions across the U.S. and Canada?

Absolutely.

4. Can I port to/from Convey?

Yes, provided that porting is supported for the long code, which is true of most (but not all) cases.

5. My long code is getting telemarketing calls. Can you put it on a “do not call” list?

The business that leases the numbers for voice services manages this aspect.
If Convey manages voice services for your number, open a support ticket.