Outbound Message Delivery Stages

A message’s lifecycle is representative of its travel from one SMS entity (SME) to another. An SME can be a mobile device or a messaging application and is responsible for initiating or receiving an SMS message.

After a message is sent, there are three basic phases at which its progress is confirmed:

1. Gateway Acknowledgment: A Transaction GUID (Globally Unique Identifier) has been generated and the outbound message is live in the Convey network.
2. Carrier Acknowledgment: The outbound message has reached the carrier SMSC successfully and it is being processed for delivery to the end-user.*
3. Handset Confirmation: The carrier has sent the outbound message to the end-user handset.

* The Aerialink Platform Portal Activity Report will reflect “success” in the delivery field if we have received a Carrier Acknowledgment. A “failed” status indicates that the message did not reach the SMSC.